Shipping and Delivery

We strive to deliver your order to you as quickly and accurately as possible. This document contains all the information about our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with the tracking information.
Delivery Time
The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.
Shipping method and origin
All orders are shipped directly from our supplier in China. As a result, customs fees may apply, depending on the country of delivery.
Shipping costs
Shipping costs are shown at checkout. These depend on the weight, destination, and selected shipping type.
Responsibility for shipping
- If the tracking information indicates that the package has been delivered, the responsibility lies with the customer.
- Please check your address carefully; errors must be reported within 24 hours of placing your order.
If you have any questions about shipping, please contact us at info@meganjoylexington.com.

Megan & Joy

Megan & Joy Lexington are two sisters who grew up on a small family farm just outside Lexington, Kentucky — surrounded by open fields, horses, and endless sunsets. From an early age, they shared a love for simple beauty, comfortable fabrics, and timeless style.

In 2013, they decided to turn that shared passion into something tangible: a little clothing boutique that reflected their roots — warm, welcoming, and full of charm. What started as a cozy shop on a quiet street soon became a local favorite for women who appreciate quality, comfort, and a personal touch.

Every piece they curate still carries that same philosophy — inspired by nature, made to last, and chosen with care. For Megan and Joy, fashion isn’t just about clothing; it’s about creating moments of confidence and joy in everyday life.

Whether you’re visiting for the first time or have been with them for years, you’re always part of their story — a story built on family, authenticity, and a love for classic American style.

Grateful

Thank you for all the wonderful years you have shared with us.

Need help?

Frequently asked questions

Is shipping free?

We ship within the US using UPS to ensure the fastest and most reliable delivery. Free standard shipping on all orders.

How long does shipping take?

The delivery time consists of two parts:

Processing time: 1-2

Delivery time: 5-7

As soon as your order has been shipped, you will receive an email with a link to the tracking number so you can follow your package. If you have any questions about your order, please contact our team.

Not satisfied with your order?

We make promises, but you can only know for sure if you try it yourself. That's why we offer a 30-day money-back guarantee on all orders. If you are not completely satisfied, you can return your item at any time and get a full refund!

Do I have to pay customs duties?

No, there are no customs duties for orders shipped within US.

How can I track my order?

You can track your order by entering your tracking number on our Track Your Order page. You will receive live updates on the status and location of your shipment. Delivery status is updated in real time.

If you have any further questions, please feel free to email us at info@meganjoylexington.com

Free shipping

We ship our packages with a track & trace code so you can always keep track of your order.

Secure payment

At Megan & Joy Lexington, you can pay easily and securely with your credit card with no hassle or hidden fees.

100% Satisfaction Guarantee

We offer a risk-free 30-day money-back guarantee on all orders. If you are not satisfied, you can return your products and we will refund the full amount!